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Planned Maintenance Mobile Logistics Systems

Planned Maintenance Systems

Solution overview

The core of our mobile logistics software for planned maintenance and service management is a site-specific calendar and profile allowing you to offer a service schedule tailored to the individual needs of each customer site. In turn, this calendar will also ensure that all jobs are automatically dispatched to the correct operative’s handheld computer in a timely manner, accompanied by clear and concise instructions.

Benefits to your business

  • Increase productivity and performance against SLAs
  • Improve job allocation and management
  • Track and keep full service history of all assets
  • Reduce administration costs
  • Reduce fuel and vehicle maintenance costs
  • Improve customer service
  • Report service progress in real-time
  • Gain greater business insight
  • Grow your business

Industry specific features include:

  • Dynamic call scheduling
  • Job management, allocating and prioritisation
  • Service/call package plans by customer and set ‘overage’ charges
  • Real-time service status
  • Onsite orders and invoicing for consumables or parts
  • Electronic proof of service with signature capture
  • Photographic evidence for incomplete/frustrated calls
  • Equipment/asset management
  • Detailed asset service history

Our interface module allows our mobile logistics software to integrate with your service management or ERP system to provide a two-way data exchange. We capture call lists from your system and dispatch the jobs to your handhelds via the GPRS network. The progress of each job is updated throughout its life and the completed details are then uploaded to your service management or ERP system for invoicing and processing.

Get in touch to find out more or call us on +44 (0) 117 325 0505