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T: +44 (0) 117 325 0505
F: +44 (0) 117 325 0606
E: info@mobile-enterprise.co.uk
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MPOS Training Courses

MPOS Training Day Calender Published

M-POS Training Calendar 2013 / 2014

 

At MESL we would like to think that we provide a good back up service through our Support Team but in reality there are many calls that could be avoided if users our well trained; prevention is after all, better than cure. Our training days are an opportunity to reduce frustrations and time in our ongoing relationship. 

In December we are holding two training days at our premises near Bath, each day covers different criteria which is designed to help you achieve the greatest benefit dependent on the Users daily interaction with the system.  These courses are also an opportunity to gain greater knowledge of the system which is hard to deliver within a Project environment without incurring costs.

December 4th 2013 

System Administration Level 1 to include:

This course is suitable for everyone that is involved in using the system day to day and provides a good level of understanding of how to manage the routine aspects of the system.  

1. Company set up and branch setting preferences

2. Back up, restore and database maintenance

3. New customer set up

3a. Customer types

3b. Customer credit classes

4. New product

5. Pricing

6. New employee and security

7. New driver and truck set up

8. New central warehouse and mobile warehouses

9. New route

10. Handheld class options

11. Telesales order processing

12. Handheld route download creation

13. Processing handheld transactions

14. Uploading handheld transactions

15. Invoices and adjustments

16. Payment processing

17. Reporting

 

December 5th 2013

Equipment and rental level 1 to include:

 

This course is suitable for everyone that uses the system to manage the installed equipment base, generates service schedules and rental billing.

 

1. Equipment set up and rental calendars

2. Equipment import using the import wizard

3. Equipment rental

4. Equipment versus product options for scheduling regular service calls

5. Rental billing and contract billing

6. Server invoice format and frequency options

7. Master bill and statement options

8. Handheld invoicing options

9. Handheld service options

10. Rescheduling service calls

11. Ad hoc service calls

Courses are priced at £250 and include lunch and refreshments. If you would like further information or perhaps a suggestion of a topic we haven't covered here please contact us at info@mobile-enterprise.co.uk or call 0117 325 0505. 

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Get in touch to find out more or call us on +44 (0) 117 325 0505