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T: +44 (0) 117 325 0505
F: +44 (0) 117 325 0606
E: info@mobile-enterprise.co.uk
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Washroom Service Systems

Washroom Services Systems

TRUSTED BY: SPRING GROVE SERVICES, MEDICARE AND MORE...
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Solution overview

Our washroom services systems provides a single, fully integrated solution to efficiently manage your office functions and in-field service and installation calls.

With our washroom services facilities management systems you can quickly create new customers and assign installation orders, tracking your assets from warehouse to customer and accurately record individual asset details including serial number at point of installation.

All future sales calls will be generated as they fall due and invoicing could not be simpler - automatically generated by the system, including rental charges.

Benefits to your business

  • Invoice for everything due, automatically
  • Track all assets and consumable supplies
  • Schedule installs and service calls
  • Optimise call schedules
  • Improve customer service and satisfaction with real-time service progress visibility
  • Improve job allocation and management
  • Reduce distribution/administration costs and errors
  • Eliminate service/delivery paperwork
  • Reduce fuel and vehicle maintenance costs
  • Gain competitive advantage and portray a professional company image

Washroom services specific features include:

  • Dynamic call scheduling
  • Job management, allocation and prioritisation
  • Service/call package plans by customer and set ‘overage’ charges
  • Automatic rental billing
  • Automatic service calls generated when due
  • Real-time service status
  • Electronic proof of service with signature capture
  • Equipment/asset management
  • Detailed asset service history

Our interface module allows our washroom services facilities management software to integrate with your service management or ERP system to provide a two-way data exchange. We capture call lists from your system and dispatch the jobs to your handhelds via the GPRS network. The progress of each job is updated throughout its life and the completed details are then uploaded to your service management or ERP system for invoicing and processing.

Get in touch to find out more or call us on +44 (0) 117 325 0505